info@nightscard.com<\/a><\/u><\/span><\/p>You also have the right to make a complaint at any time to the Information Commissioner\u2019s Office (ICO), the United Kingdom (UK) supervisory authority for data protection issues. The ICO contact details are as follow:<\/span><\/p>Information Commissioner\u2019s Office<\/span>
Wycliffe House<\/span>
Water Lane<\/span>
Wilmslow<\/span>
Cheshire<\/span>
SK9 5AF<\/span><\/p>Helpline number: 0303 123 1113<\/span>
ICO website: https:\/\/www.ico.org.uk<\/span><\/p>We would, however, appreciate the chance to deal with your concerns before you approach the ICO. So please contact us in the first instance.<\/span><\/p>d. Changes to this privacy notice and your duty to inform us of changes<\/strong><\/span><\/p>This version was last updated in July 2021 and any historic versions can be obtained by contacting us as detailed in the \u2018Contact section\u2019 above.<\/span><\/p>We may change some of our company\u2019s structures for administrative reasons however this will not impact what we do with your data or the services you receive from Nights Lifestyle Marketing Limited. If on the other hand there is a change in how your data is collected and processed as well as a change in the purpose and legal basis for processing, we will update this privacy notice to make you aware.<\/span><\/p>It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.<\/span><\/p>e. Third Party Links<\/strong><\/span><\/p>Our website, apps and other documents you may receive from us may include links to third-party websites, plug-ins and information. Following these links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. More information about how these third-parties collect, use and process your data will then be in their respective privacy notice and\/or Terms and Conditions.<\/p>
f. Data Deletion<\/p>
It is your right to completely delete any data we have collected on you. Please send an email to info@nightscard.com to request deletion of your data. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.\u00a0<\/p>
- PURPOSE AND LEGAL BASIS FOR PROCESSING<\/strong><\/li><\/ol>
For Nights Lifestyle Marketing Limited to fulfil its contractual and customer obligations around the purchase by customers of one of our membership products, there is a requirement for us to collect specific personally identifiable information relating to our customers.<\/span><\/p>Therefore, the processing of your personal data by Nights Lifestyle Marketing Limited relies on three legal bases: contractual, consent and legitimate interest.<\/span><\/p>\u00a0<\/p>
a. Contractual<\/strong><\/span><\/p>When registering to one of the products or services Nights Lifestyle Marketing Limited provides, customers are given the opportunity to read this privacy notice and\/or agree to our terms and conditions. This, thus, allows us to process personal information in relation to the membership purchase directly or indirectly from us (i.e. as part of our Business to Business or Employee Benefit Schemes). Your data is then used to send communications that you are required to be made aware of and this is done via email and\/or SMS (i.e. updates to terms, privacy notice, membership or membership related services\/products).<\/span><\/p>b. Consent<\/strong><\/span><\/p>In order for us to market new products and services to you as a member, your consent is required, which is given when you accept our terms and conditions when subscribing to a membership. You will always have the opportunity to unsubscribe to any communication and marketing from us by contacting us as detailed in section 1c. If you choose not to receive marketing communication from us, you will only receive communications that you are entitled to be made aware of. Your marketing preferences will then be electronically kept and maintained by the company throughout the membership life cycle.<\/span><\/p>By accepting our terms and conditions you are confirming your awareness that you may receive notifications (Push notification) from us. If you would prefer not to receive these notifications, you will always have the option to change your notifications preferences through your mobile device notification settings.<\/span><\/p>Under your consent we may also use your data, or permit selected third parties, to use your data to provide you with information about goods and services which may be of interest to you.<\/span><\/p>We do not sell, rent or lease your personal data or our customers lists to third party companies for them to market to you. We may, from time to time, following your consent obtained directly or indirectly (via our business partners) from you, as part of our affiliate marketing activities, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number and any other details you will provide to us to facilitate your continued membership with us) is not shared with the third party.<\/span><\/p>Nights Lifestyle Marketing Limited does not keep your payment information however our payment platform providers will keep them in order to facilitate the provision of payment service to us and our payment platform users, to enhance the payment experience and to fulfil their legal \/ compliance obligations which require them to disclose information about us, you and our payment platform users to financial services providers, payment method providers and their service providers in order to prevent (and not limited to) fraud and anti-Money Laundering. At payment stage, you will then be required to provide us with your first name, surname, address details and card information. Nights Lifestyle Marketing Limited uses, with its payment platform providers, a token base exchange system which links your payment profile, held with our payment providers, with our records and allows the renewal of your membership.<\/span><\/p>c. Legitimate Interest<\/strong><\/span><\/p>In order to provide the service to you, Nights Lifestyle Marketing Limited, relies on this lawful basis when you have signed up directly or indirectly on our website, via a refer a friend scheme or one of our landing pages. Your data is therefore processed to verify you have been referred to us by an existing member and for the same purpose of ensuring you receive communications that you are required to be made aware of.<\/span><\/p>We may also use your information for other specific legitimate interest such as:<\/span><\/p>- To ensure that content from our websites are presented in the most effective manner for you and for your device.<\/span><\/li>
- To provide you with information, products or services that you have requested from us or which we feel may be of interest to you and where you have either consented to or we believe you have a legitimate interest in.<\/span><\/li>
- To carry out our obligations arising from any contracts entered between you and us.<\/span><\/li>
- To allow you to participate in interactive features of our service when you choose to do so.<\/span><\/li>
- To notify you about changes to our service.<\/span><\/li><\/ul>
In addition, we may share data with trusted partners to help us perform statistical analysis, send you communications, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.<\/span><\/p>We will mainly contact you by electronic means (e-mail, SMS, Push) or by post with information about goods and services similar to those which were the subject of a previous sale to you, where you have consented to this or we believe there is a legitimate interest. However, you will always be given the opportunity to unsubscribe with details on how to do it as mentioned in\u00a0section c \u2018How to contact us and make a complaint\u2019<\/strong>.<\/span><\/p>- INFORMATION WE MAY COLLECT FROM YOU AND HOW DATA IS COLLECTED<\/strong><\/span><\/li><\/ol>
We may collect and process the following data about you:<\/span><\/p>Information that you provide by filling in forms on one of our site (nightscard.com<\/u>) or on one of our Mobile Applications (iOS and Android) such as;<\/span><\/p>- Username and password \u2013<\/strong>we collect a username and password to ensure your membership is only access by you.<\/span><\/li>
- Name, address and postcode \u2013<\/strong>These data are required for identity verification when accessing your membership and to ensure your order is sent, collected and delivered to the correct place and person. This is also required to quickly find your address and identify whether our partners restaurants and services are available in your area. Finally, if location services is enabled on your smart device, we may also use it to display and\/or recommend venues\/restaurants\/applicable services available in your area.<\/span><\/li>
- Email address \u2013<\/strong>this is used to send your orders confirmation, membership sign up confirmation and to send you, if applicable, informational messages plus offers which might be of interest to you.<\/span><\/li>
- Telephone numbers \u2013<\/strong>are used to contact you should there be any issues identified with your order or your membership.<\/span><\/li>
- Date of Birth \u2013<\/strong>this is used to verify your identity when you contact us and may be requested to verify your age as part of any enquiry and\/or order you make with us.<\/span><\/li><\/ul>
If you contact us, we may keep a record of that correspondence and\/or call(s) for a duration of five years from the last interaction with us. Your call(s) may be recorded for quality and training purposes. Should you require to know what information we hold about you, our contact details are listed in\u00a0section c \u2018How to contact us and make a complaint\u2019<\/strong>.<\/span><\/p>- Although you do not have to respond to them, we may also ask you to complete surveys that we use for research and analysis purposes.<\/span><\/li>
- Details of your visits to our site and the resources that you accessed.<\/span><\/li>
- App usage data \u2013 including location services.<\/span><\/li>
- Details of where and how you have used the product, including any potential savings you have made.<\/span><\/li><\/ul>
- RECIPIENTS OF THE PERSONAL DATA AND DATA STORAGE<\/strong><\/span><\/li><\/ol>
In order to fulfil our contractual obligations, Nights Lifestyle Marketing Limited is required to transfer personal information provided by its customers to appointed third parties.<\/span><\/p>All information you provide to us is stored on secured servers. Any payment transactions are encrypted using SSL technology (Protocol for web browsers and servers that allows for the authentication, encryption and decryption of data sent over the internet). Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website(s) or app(s), you are responsible for keeping this password confidential. We ask you not to share the password with anyone. We make reasonable efforts to ensure there is a level of security appropriate to the risk associated with the processing of your data. We maintain organisational, technical, and administrative measures designed to protect personal data within our organisation against unauthorised access, destruction, loss, alteration, or misuse. Within the organisation your personal data is only accessible to who need access to the information to perform their duties and documented encryption\/classification tools are used by staff when sharing your personal information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reasons to believe that the service we provide to you is no longer secure (for example if you feel that the security of your membership has been compromised), please contact us immediately. In addition, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.<\/span><\/p>As defined in section 1159 of the UK Company Act 2006 we may disclose your personal information to any company associated with and\/or a subsidiary of Nights Lifestyle Marketing Limited.<\/span><\/p>We will not disclose your information to any third party for marketing purposes.<\/span><\/p>We can provide you with contact details of our third parties, external business partner and trusted partners upon request. You can do this by contacting us using the details provided in\u00a0section c \u2018How to contact us and make a complaint\u2019<\/strong>\u00a0above.<\/span><\/p>- INTERNATIONAL DATA TRANSFER & SAFEGUARDS<\/strong><\/span><\/li><\/ol>
To facilitate our service to you, Nights Lifestyle Marketing Limited have to transfer personally identifiable information to contracted processors which are not all located in the EEA (European Economic Area). When your data is transferred outside the EEA, as our data processors are contractually oblige to, Nights Lifestyle Marketing Limited will ensure controls and adequate set of policies and procedures have been put in place by the processors and their sub-processors in order for them to be compliant to the European Union General Data Protection Regulation 2016 and\/or (when applicable) the European Union (EU) Standard Contractual Clauses. All the above measures are to ensure that the level of data protection is not undermined and that security controls implemented by our processors and their sub-processors (where applicable) match (or when applicable) surpass the level of data being transferred.<\/span><\/p>Should you wish to have details of such safeguards and others safeguards put in place by Nights Lifestyle Marketing Limited to protect your data, please contact us using the details provided in the\u00a0\u2018How to contact us and make a complaint\u2019<\/strong>\u00a0section c of this policy.<\/span><\/p>- RETENTION PERIOD<\/strong><\/span><\/li><\/ol>
Nights Lifestyle Marketing Limited retains all customer information for 5 years after they last interacted with us. At the end of these 5 years, from the end of membership, should there be no interaction identified between the organisation and the customer, customer data will be anonymised and, when no more necessary\/where required by the data protection law completely, completely erased.<\/span><\/p>- RIGHTS OF DATA SUBJECTS<\/strong><\/span><\/li><\/ol>
a. Opt out from receiving electronic communication from us<\/strong><\/span><\/p>As a Data Subject (individual) which Nights Lifestyle Marketing Limited processes information on behalf of, you have the right to withdraw consent from our marketing at any time. You can exercise this right by contacting us using the details in the \u2018How to contact and make a complaint\u2019 section. However, as customer, we will still notify you of changes to the privacy policy, terms and conditions and any other legal requirement in relation to the membership or the services\/products you previously held or used from us.<\/span><\/p>b. Your data protection rights<\/strong><\/span><\/p>Subject to the EU General Data Protection Regulation 2016 and the UK Data Protection Act 2018, you have the following rights with regards to the personal data we hold about you:<\/span><\/p>- Right to be informed:<\/strong>this right made it compulsory for Nights Lifestyle Marketing Limited to provide you with this privacy notice.<\/span><\/li>
- Right to access:<\/strong>if you wish to know what information we hold about you; you have the right to make a Subject Access Request to Nights Lifestyle Marketing Limited Data Protection Officer. We welcome these requests and aim to provide answer to all requests within one calendar month from verifying your request.<\/span><\/li>
- Right to erasure:<\/strong>you have the right to request your data to be erased. This can be done by contacting us using the details in the\u00a0\u2018How to Contact us and Make a complaint\u2019<\/strong> Should there be instances where we cannot completely erase your data (i.e. when your personal data is required for the exercise of legal claims or complaints or to provide the service to you as part of our contractual obligation), we will discuss it with you upon receipt of the request and confirm, to you, when your data will be deleted.<\/span><\/li>
- Right to rectification:<\/strong>if you notice that any of your details are incorrect, please contact the customer service team who will be more than happy to rectify this. We will also send reminders to request that you notify us of any changes to your personal data.<\/span><\/li>
- Right to data portability:<\/strong>this is where you would like us to transfer your data to another organisation. To request this, please contact us using the details in the\u00a0\u2018How to contact us and make a complaint\u2019<\/strong><\/span><\/li>